Care Coordination Network

Addressing staffing emergencies and shortages while aiming to provide consistent and reliable care is one of the biggest challenges In-Home Healthcare Agencies face today. In compliance with the Code of Medical Regulations Sec. 10.07.05.10(H), Keyz Health provides per diem and temporary staff to fill critical roles, alleviating the burden on agencies.

We understand the complexities of healthcare regulations. Our policies and procedures are meticulously crafted to align with COMAR 10.07.05 and other relevant Maryland Department of Health guidelines. Partner with confidence knowing we prioritize:

• Rigorous Pre-Screening & Background Checks: Comprehensive criminal history checks, license verification for all personnel, basic health screening, drug screening, etc.

• HIPAA Compliance: Strict adherence to HIPAA regulations to protect client privacy and confidentiality.

• Detailed Documentation: Meticulous clinical record keeping and reporting, ensuring audit readiness.

• Infection Control: Comprehensive infection prevention policies and procedures to safeguard client and staff health.

• Emergency Preparedness: Well-defined emergency plans and on-call services for client safety and peace of mind.

We provide access to a pool of skilled and compassionate professionals, including:

• Registered Nurses (RNs) & Licensed Practical Nurses (LPNs): Experienced nurses for skilled care, assessments, and care plan development.

• Certified Nursing Assistants (CNAs): Certified professionals providing essential personal care.

• Certified Medication Technicians (CMTs): Trained and certified to administer medications safely and accurately.

• Personal Care Aides (PCAs): Compassionate caregivers assisting with activities of daily living.

• Skills-Assessed Professionals: We ensure our staff possess the necessary skills and competencies through thorough assessments.

• Ongoing Training: Commitment to continuous professional development, including collaboration with the Geri-Ed platform for age-friendly care expertise.

We are dedicated to providing exceptional care that aligns with your agency's standards. Our policies emphasize:

• Personalized Care Plans: Personalized care plans developed by our RNs and AI tools in collaboration with clients and families.

• Regular RN Supervision: Periodic on-site supervision by Registered Nurses to ensure quality and adherence to care plans.

• Medication Management Expertise: Strict medication policies and trained staff to ensure safe and accurate medication administration.

• Comprehensive Complaint Resolution Process: Transparent and timely process for addressing client concerns and ensuring service satisfaction.

• Client Rights and Informed Consent: Respect for client autonomy and rights, with clear informed consent procedures.

Partnering with Keyz Health simplifies your staffing process and reduces your administrative burden:

• Clear Service Agreements: Well-defined service agreements outlining scope of services, payment terms, and responsibilities.

• Transparent Billing Practices: Detailed billing procedures and readily available schedules of charges.

• Efficient Scheduling and Case Management: Dedicated scheduling and case management to ensure smooth service delivery.

• On-Call Support: 24/7 on-call services for emergency inquiries and support.

We understand your concern about client relationships. Keyz Health provides a firm Non-Solicitation Clause in our subcontracting agreements. This clause explicitly prohibits Keyz Health and our staff from soliciting or attempting to take your clients, ensuring your client base remains protected. Your clients are your clients, and we are committed to respecting that relationship.